TaxTrolley Fintech Pvt Ltd 


    1. The website *, *, *, *, * or any subdomain attached to root domain, (the Site) is operated by ‘TaxTrolley Fintech Pvt. Ltd’., a company registered India under registration number 132121, registered address is Ahlcon Apartment, Vaishali Sector 3, Ghaziabad, Uttar Pradesh 201010, India.
    2. We deliver client services located in EU under joint venture organisation ‘CoreAdviz Digital Finance Ltd’, a company incorporated in England and Wales under company number 10827411. (together called “we”, “us”, “our”), to comply with GDPR requirements registered office is at 7 Lucas Close, Maidenbower, Crawley, West Sussex, RH10 7EY. 
    3. We are committed to protecting your privacy and complying with our data protection obligations under the Data Protection Act 2018 (the DPA 2018), the General Data Protection Regulation 2016/679 (the GDPR) and any other applicable UK legislation (together, Data Protection Law).
    4. When you interact with us or use the Site, we act as the data controller of your personal data. This means that we are responsible for processing your personal data and deciding how to use it. This privacy policy explains the types of personal data we may collect about you when you interact with us, why we collect it, what we use it for and what rights you have over that data. Personal data is any information about an identifiable person. Processing is anything we do with your personal data, including using, storing, sharing and deleting it.
    5. This policy was last updated on the date shown at the top. We may change this policy at any time by posting an updated version on the Site and will make reasonable efforts to bring any material changes to your attention. You may wish to check it before using the Site as any changes will be effective from the date that they are made.
    1. If you have any concerns or would like further information about our use of data or this policy in general, you can contact our Rajiv Singh at
    1. We collect, store and use the types of personal data set out in the table at the end of this policy.
    1. We will use your personal data for the purposes set out in the table at the end of this policy.
    2. We use analytics tools to understand our customer, so that we can find out more information purchase preferences, market the most relevant product & services based on geographical location. To do this we compile a profile information of customer which includes purchase history, pages you visit and how you respond to direct marketing communication.
    1. When we share personal data, we do so in accordance with Data Protection Law. We may share certain personal data, where necessary, with employees, contractors, consultants or advisers, to facilitate sales and for general commercial purposes.

In addition, where necessary, your personal data may be shared:

  1. with group, associated or affiliated companies including our joint ventures of TaxTrolley Fintech Pvt Ltd, CoreAdviz Digital Finance Ltd and Prudentcares Services Ltd, for internal administrative purposes.
  2. with parties who provide products or services to us, such as software development, user analytics, email services, payment processing, advertising, user notification and feedback functionality, marketing companies who help us manage our communications with you, data insight companies etc.
  3. with government or quasi-governmental organisations, law enforcement and other regulatory authorities or third parties when required or permitted by law, including but not limited to in response to court orders, for the prevention and detection of crime and to protect intellectual property and any other legal rights.
  4. if the company or business is sold, transferred or integrated with another business, with our advisers, a prospective purchaser, a prospective purchaser’s advisers or the new owner of the company or business to facilitate the process.
  5. We may also provide third parties with aggregated but anonymised information and analytics about our customers. Before we do so we will make sure that it does not identify you.
  6. In some cases, when we share personal data, it will involve the transfer of that personal data to countries outside the EEA which have different data protection standards to those which apply in the EEA.
  7. Where we transfer personal data outside the EEA we will ensure that there are adequate safeguards to protect your privacy rights under Data Protection Law. 


  1. This Site contains links to other websites over which we have no control. We are not responsible for and do not review or endorse the privacy policies or practices of other sites which you choose to access from this Site. We encourage you to review the privacy policies of those other sites, so you can understand how they collect, use and share your personal information.


  1. We respect your rights to privacy and will respond to requests for access or control over information about you in accordance with Data Protection Law. We may require you to verify your identity before we take any action.
  2. Depending on the reason we have your personal data, you have a right to:
    1. access the personal information we hold about you (commonly known as subject access);
    2. request that we correct or complete personal information we hold about you that is inaccurate or incomplete;
    3. request that we erase your personal information in some circumstances, or object to our processing it as detailed at paragraph 7.5;
    4. restrict how we use your personal information, in certain circumstances;
    5. request that we provide you with copies of your personal information in a machine-readable format or transfer it across different services; and
    6. where we have asked for your consent to process your data, to withdraw this consent.
  3. These rights are limited in some situations under Data Protection Law – for example, where we can demonstrate that we are under a legal obligation to process your data.
  4. If you wish to exercise any of these rights, please contact us using the details in paragraph 2 above.
  5. Your right to object 

You have a right to object to our processing of your personal data and ask us to stop doing so. If we are processing your personal data for direct marketing purposes (which includes profiling to the extent that it is related to such direct marketing) and you object to this, we will stop processing your personal data immediately.

If our processing of your personal data including any profiling activities is in the public interest or pursuant to our legitimate interests and you object to this, we will stop processing your personal data unless we have compelling reasons which override your interests, or our use of your personal data is for the establishment, exercise or defence of legal claims.

  1. We hope that we can satisfy any queries you may have about the way we process your data. However, if you have unresolved concerns you also have the right to complain to data protection authorities (in the UK, the Information Commissioner’s Office). You can call the ICO on 0303 123 1113 or go to their website:


  1. Your personal data will only be kept for as long as necessary for our purposes. Specific periods are set out in the table at the end of this policy.


  1. We process your personal data in accordance with the following principles:
    1. we process your personal data lawfully, fairly and in a transparent way;
    2. we collect your personal data for specified, explicit and legitimate purposes; any further processing we do is compatible with the original purposes for which for which we collected it;
    3. we only process personal data which is adequate, relevant and limited to what is necessary to achieve the purpose for which it is processed;
    4. we take reasonable steps to ensure that all personal data is accurate and kept up to date where necessary;
    5. we do not store personal data in a form which identifies you for any longer than is necessary for the purposes of processing; and
    6. we process personal data securely and in a way that protects against unauthorised or unlawful processing, accidental loss, destruction or damage.
  2. When we ask for your personal data we will tell you whether you are required by law or contract to provide it, and what will happen if you do not provide the data.  
  3. Any request for consent to the processing of your personal data will be made directly to you and will include information about why we require the personal data and what will be done with it.


  1. We will only process personal data when we have a lawful basis for doing that processing. The table at the end of this policy sets out the lawful basis we rely on for each type of data we process.
  2. We will choose one of the lawful bases in the GDPR to justify how we use your personal data. These are:
    1. Consent: You have given consent to the processing of your personal data for one or more specific purposes.
    2. Contract: The processing is necessary for the performance of a contract with you or in order to take steps at your request before entering into a contract.
    3. Legal obligation: We need to process your personal data to comply with a legal obligation.
    4. Vital interests: The processing is necessary to protect the vital interests of you or another person.
    5. Public interest: Processing is necessary for the performance of a task carried out in the public interest or in the exercise of some official authority.
    6. Legitimate interests: Processing is necessary for the purposes of legitimate interests pursued by us or someone else, except where such interests are overridden by your interests or fundamental rights and freedoms requiring the protection of your personal data.






The table below sets out detailed information about our purposes for processing, the basis for processing and the retention period for the personal data.


Category of personal data


Purpose of processing


Lawful basis for processing


Retention period


Name and contact details




To deliver your services to you

To send you order updates

For compliance with AML, KYC and

 For fraud prevention and detection


To contact you with relevant information related to your services ordered, we send sometime newsletters - legal updates, tax due dates and few marketing materials about our products and services, this can be unsubscribe by anytime if you have not given consent to this.


Performance of contract


Compliance with legal obligation





For six years since you gave consent, or until you withdraw consent if earlier


Date of birth


For fraud prevention and detection  

To ensure legal sale of age-restricted products

 To comply with KYC and AML related checks to deliver your services such as Company formation, PAN application, Tax return etc

Performance of contract


Compliance with legal obligation


Legitimate interests in ensuring your safety


For six years since you last logged on to the Site


Payment information


To take payment and give refunds

For fraud prevention and detection

 Card details are securely captured by payment gateway provider such as Stripe, PayU, RazorPay and paypal. We don't store card information, however we sometime take bank details, to refund your money based on cancellation agreed terms.

Performance of contract


Compliance with legal obligation


For three years since you last logged on to the Site / sent to us via email

Contact history

To provide customer service and support

 To train our staff

Performance of contract


Legitimate interests in dealing with complaints or claims

For six years since you last logged on to the Site

Saved items in online shopping basket

To sell products and services to you



Performance of contract

Until you complete your order or clear your web browser history and cookies after the item is saved


Purchase history


To provide customer service and support and handle returns


To  find out what cross related services you may like or legal compliances


Performance of contract




For three years since you gave consent, or until you withdraw consent if earlier


Browser, device and Site usage information


To improve the Site

To protect the Site against fraud

 To set default options for you, such as language and currency


Performance of contract


Legitimate interest in maintaining our Site

For three years since you last logged on to the Site


Information from linked accounts


To enable you to log into the Site simply without having to create a specific account

Legitimate interest in providing high quality customer service

For three years since you last logged on to the Site


Responses to surveys, competitions and promotions


To run the survey, competition or promotion

Performance of contract


Legitimate interest in administering and/or improving our products and services generally

For six years


Customer comments and product reviews



To improve our products and services

 Where relevant, to establish, exercise or defend legal claims

Performance of contract


Legitimate interest in dealing with complaints or claims and improving our products and/or services generally


For six years given privately as personal information, however if reviews are posted on public site then it remains until user asked to delete


Information generated in the course of the use of our products and services


For internal research and development purposes

To improve and test the features and functions of our Site

 To comply with legal compliances, and deliver accounting, tax, CFO advisory and Secretarial services where most of our work includes dealing with Govt departments

Performance of contract


Legitimate interest in maintaining our Site and improving our products and/or services generally


For six years

Information collected through cookies and similar technologies

To conduct and store site usage analytics, statistical and trend analysis and market research

 To generate customer profiles to facilitate marketing initiatives



For three years since you gave consent, or until you withdraw consent if earlier






We gather and/or use certain cookie such as Google analytics and google tag manager in order to make your experience better when using a website or web application. You can refer more details  at

    1. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.
    2. A cookie is a small file of letters and numbers that is downloaded on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive and act as a memory for the website allowing it to recognise returning visitors to the site thus enhancing their return visit.
    3. Most of the Cookies we use will be deleted from your hard drive at the end of a browser session (these Cookies are called "session cookies"). Other Cookies (known as "persistent cookies") remain on your computer and enable us to automatically recognize your computer at your next visit. These cookies are used to greet you with your name upon your next visit and waive the need for you to re-insert your password.
    4. Please note - ‘Cookie’ files are not software and cannot be programmed. As such ‘cookie’ files cannot contain malware or viruses.
    1. We and our third-party service providers use cookies and similar technologies to collect information about, and relevant to, your usage of the Site. Cookies are small text files that are stored on your computer when you visit the Site. It is standard practice to use cookies to make your experience better when using a website.
    2. We use the following categories of cookies and similar technologies on this Site:
      1. Strictly necessary cookies: These cookies are essential to enable you to move around the Site and use its features. Without these cookies, services you have asked for (such as remembering your login details or the items you placed in your basket) cannot be provided.
      2. Analytics cookies: These cookies collect information about how you use the Site, for instance which pages you go to most often, what searches you perform and if you get error messages from web pages. Information these cookies collect can be used to improve how the Site works.
      3. Customization cookies: These cookies allow the Site to remember choices you make (such as your user name) and provide enhanced, more personal features. These cookies cannot track your browsing activity on other Sites.
      4. Security cookies: These cookies form part of our security features, for example, by helping us detect malicious activity or violations of our terms of use.
      5. Social media cookies: These cookies allow you to share your activity on the Site on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the privacy policies of the social networks in question for information regarding how their cookies work.
      6. Targeting or advertising cookies: These cookies record your visit to the Site, the pages you have visited and the links you have followed. We use this information to make our Site and the advertising displayed on it more relevant to your interests. [We may also share this information with third parties for this purpose.
    3. When you visit the Site for the first time (and periodically after that), we will request your consent to the setting of all cookies other than strictly necessary cookies.
    4. You can delete existing cookies and disable some or all types of cookies in future if you wish. To disable some or all types of cookies, you will have to change the settings on your browser. If you change your mind, you can enable cookies again at any time. Disabling cookies on your browser may stop the Site from working properly.

To find out more about cookies please visit

If you have any concerns or would like further information about our use of data or this notice in general, you can contact us via